/* ShreeTalk site styles: phone-first (from 360px), deep purple with gold accents.
   Tokens follow the refined mockups; larger screens widen the layout. */

:root {
  --color-primary: #3d1a6e;
  --color-primary-dark: #2a1050;
  --color-accent: #d4af37;
  --color-accent-light: #f5e27a;
  --color-bg: #ffffff;
  --color-surface: #f8f5ff;
  --color-text-primary: #1a1a2e;
  --color-text-secondary: #5a5a7a;
  --color-divider: #e0d9f5;
  --color-danger: #c0392b;
  --color-success: #27ae60;

  --space-xs: 4px;
  --space-sm: 8px;
  --space-md: 16px;
  --space-lg: 24px;
  --space-xl: 32px;
  --radius-sm: 6px;
  --radius-md: 12px;
  --radius-lg: 16px;
  --nav-height: 56px;
  --touch: 44px;

  --font: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", "Noto Sans Devanagari", sans-serif;
}

*,
*::before,
*::after {
  box-sizing: border-box;
}

html {
  -webkit-text-size-adjust: 100%;
}

body {
  margin: 0;
  min-height: 100vh;
  min-height: 100dvh;
  display: flex;
  flex-direction: column;
  background: var(--color-surface);
  color: var(--color-text-primary);
  font-family: var(--font);
  font-size: 15px;
  line-height: 1.5;
}

img {
  max-width: 100%;
}

[hidden] {
  display: none !important;
}

a {
  color: var(--color-primary);
}

:focus-visible {
  outline: 3px solid var(--color-accent);
  outline-offset: 2px;
}

/* ---------------------------------------------------------------- nav */

.site-header {
  position: sticky;
  top: 0;
  z-index: 10;
  height: var(--nav-height);
  display: flex;
  align-items: center;
  padding: 0 var(--space-md);
  background: var(--color-primary);
  box-shadow: 0 2px 6px rgb(0 0 0 / 15%);
}

.site-logo {
  display: inline-flex;
  align-items: center;
  gap: var(--space-sm);
  min-height: var(--touch);
  color: #fff;
  font-size: 20px;
  font-weight: 700;
  text-decoration: none;
  letter-spacing: 0.2px;
}

.site-logo::before {
  content: "✦";
  color: var(--color-accent);
  font-size: 22px;
}

/* ---------------------------------------------------------------- page */

.site-main {
  flex: 1;
  width: 100%;
  max-width: 720px;
  margin: 0 auto;
  padding: var(--space-md);
}

.site-main--wide {
  max-width: 1200px;
}

h1 {
  margin: var(--space-sm) 0 var(--space-md);
  font-size: 20px;
  line-height: 1.2;
}

h2 {
  margin: 0 0 var(--space-sm);
  font-size: 16px;
  line-height: 1.3;
}

.lead {
  margin-top: 0;
  color: var(--color-text-secondary);
}

.card {
  background: var(--color-bg);
  border: 1px solid var(--color-divider);
  border-radius: var(--radius-md);
  padding: var(--space-md);
  box-shadow: 0 1px 3px rgb(61 26 110 / 6%);
}

.muted {
  color: var(--color-text-secondary);
}

.empty-state {
  padding: var(--space-lg) var(--space-md);
  text-align: center;
  color: var(--color-text-secondary);
  background: var(--color-bg);
  border: 1px dashed var(--color-divider);
  border-radius: var(--radius-md);
}

/* ---------------------------------------------------------------- buttons */

.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: var(--space-xs);
  min-height: var(--touch);
  min-width: var(--touch);
  padding: 0 var(--space-lg);
  border: 1px solid transparent;
  border-radius: var(--radius-sm);
  background: var(--color-primary);
  color: #fff;
  font: inherit;
  font-weight: 600;
  text-decoration: none;
  cursor: pointer;
  -webkit-tap-highlight-color: transparent;
}

.btn:hover,
.btn:active {
  background: var(--color-primary-dark);
}

.btn:disabled {
  opacity: 0.6;
  cursor: not-allowed;
}

.btn--block {
  width: 100%;
}

.btn--outline {
  background: var(--color-bg);
  border-color: var(--color-primary);
  color: var(--color-primary);
}

.btn--outline:hover,
.btn--outline:active {
  background: var(--color-surface);
}

.btn--danger {
  background: var(--color-bg);
  border-color: var(--color-danger);
  color: var(--color-danger);
}

.btn--danger:hover,
.btn--danger:active {
  background: #fdf1ef;
}

.btn--small {
  min-height: 36px;
  padding: 0 var(--space-md);
  font-size: 13px;
}

/* ---------------------------------------------------------------- forms */

.form {
  display: grid;
  gap: var(--space-md);
}

.field {
  display: grid;
  gap: var(--space-xs);
}

.field label,
.field-label {
  font-size: 13px;
  font-weight: 500;
  color: var(--color-text-primary);
}

.field-hint {
  font-size: 12px;
  color: var(--color-text-secondary);
}

input:not([type="checkbox"]),
select,
textarea {
  width: 100%;
  min-height: var(--touch);
  padding: 10px 12px;
  border: 1px solid #c9bfe3;
  border-radius: var(--radius-sm);
  background: var(--color-bg);
  color: var(--color-text-primary);
  /* 16px stops iOS Safari zooming the page when a field gets focus. */
  font: inherit;
  font-size: 16px;
}

input:focus,
select:focus,
textarea:focus {
  border-color: var(--color-primary);
  outline: 2px solid var(--color-accent);
  outline-offset: 0;
}

textarea {
  resize: vertical;
}

input[type="checkbox"] {
  width: 22px;
  height: 22px;
  margin: 0;
  accent-color: var(--color-primary);
  flex-shrink: 0;
}

.checkbox {
  display: flex;
  align-items: center;
  gap: var(--space-sm);
  min-height: var(--touch);
  font-weight: 600;
  cursor: pointer;
}

.field-error,
.form-error,
.error-line {
  color: var(--color-danger);
  font-size: 13px;
}

.field-error:empty,
.form-error:empty,
.error-line:empty {
  display: none;
}

.form-error,
.error-line {
  margin: 0;
  padding: var(--space-sm) var(--space-md);
  background: #fdf1ef;
  border-radius: var(--radius-sm);
}

.notice {
  padding: var(--space-md);
  background: var(--color-surface);
  border-left: 4px solid var(--color-accent);
  border-radius: var(--radius-sm);
}

.notice p {
  margin: 0 0 var(--space-sm);
  font-size: 14px;
}

.form-row {
  display: grid;
  gap: var(--space-md);
}

@media (min-width: 600px) {
  .form-row {
    grid-template-columns: 1fr 1fr;
  }
}

/* ---------------------------------------------------------------- astrologer list */

.astro-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: var(--space-md);
}

@media (min-width: 768px) {
  .astro-list {
    grid-template-columns: repeat(2, 1fr);
  }
}

.astro-card {
  display: grid;
  grid-template-columns: 72px 1fr;
  gap: var(--space-md);
  align-items: start;
}

.astro-photo {
  width: 72px;
  height: 72px;
  border-radius: 50%;
  object-fit: cover;
  border: 3px solid var(--color-accent);
  background: var(--color-surface);
}

.astro-photo--placeholder {
  display: grid;
  place-items: center;
  color: var(--color-primary);
  font-size: 28px;
  font-weight: 700;
}

.astro-info {
  min-width: 0;
  display: grid;
  gap: 2px;
}

.astro-name {
  font-size: 16px;
  overflow-wrap: anywhere;
}

.astro-meta {
  font-size: 13px;
  color: var(--color-text-secondary);
  overflow-wrap: anywhere;
}

.astro-action {
  grid-column: 1 / -1;
  display: flex;
  justify-content: flex-end;
}

@media (min-width: 400px) {
  .astro-action .btn {
    min-width: 120px;
  }
}

/* ---------------------------------------------------------------- chat */

/* The chat page fills the screen below the nav: messages scroll, the input stays at the bottom. */
.chat-page {
  display: flex;
  flex-direction: column;
  flex: 1;
  width: 100%;
  max-width: 720px;
  margin: 0 auto;
  min-height: 0;
  height: calc(100dvh - var(--nav-height));
  background: var(--color-bg);
}

@supports not (height: 100dvh) {
  .chat-page {
    height: calc(100vh - var(--nav-height));
  }
}

.chat-top {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: var(--space-sm);
  padding: var(--space-sm) var(--space-md);
  border-bottom: 1px solid var(--color-divider);
}

.chat-top h1,
.chat-top h2 {
  margin: 0;
  font-size: 16px;
}

.status-pill {
  margin: 0;
  padding: 2px 10px;
  border-radius: 999px;
  background: var(--color-surface);
  color: var(--color-text-secondary);
  font-size: 12px;
  white-space: nowrap;
}

.status-pill:empty {
  display: none;
}

.chat-messages {
  flex: 1;
  min-height: 0;
  overflow-y: auto;
  overscroll-behavior: contain;
  list-style: none;
  margin: 0;
  padding: var(--space-md);
  display: flex;
  flex-direction: column;
  gap: var(--space-sm);
  background: var(--color-surface);
}

.chat-messages > li {
  /* Never squash a message to fit: the list scrolls instead (payment cards clipped). */
  flex-shrink: 0;
  max-width: 82%;
  padding: var(--space-sm) 12px;
  border-radius: var(--radius-md);
  background: var(--color-bg);
  border: 1px solid var(--color-divider);
  white-space: pre-wrap;
  overflow-wrap: anywhere;
  align-self: flex-start;
  border-bottom-left-radius: 4px;
}

.chat-messages > li.is-mine {
  align-self: flex-end;
  background: var(--color-primary);
  border-color: var(--color-primary);
  color: #fff;
  border-bottom-left-radius: var(--radius-md);
  border-bottom-right-radius: 4px;
}

.chat-messages > li[data-testid="chat-message-pending"] {
  opacity: 0.7;
}

.chat-notes {
  padding: 0 var(--space-md);
}

.chat-notes > p {
  margin: var(--space-sm) 0;
}

.chat-ended {
  text-align: center;
  color: var(--color-text-secondary);
  font-weight: 600;
}

.chat-ended-actions {
  display: flex;
  flex-wrap: wrap;
  justify-content: center;
  gap: var(--space-sm);
  margin-top: var(--space-sm);
}

.offline-notice {
  margin: var(--space-md) 0;
  padding: var(--space-md);
  border-radius: var(--radius-md);
  border: 1px solid var(--color-accent);
  background: var(--color-bg);
  color: var(--color-text-primary);
  line-height: 1.5;
}

.field-group {
  border: 1px solid var(--color-divider);
  border-radius: var(--radius-md);
  padding: var(--space-md);
  margin: 0 0 var(--space-md);
}

.field-group legend {
  font-weight: 600;
  padding: 0 var(--space-xs);
}

.chat-input {
  display: flex;
  align-items: flex-end;
  gap: var(--space-sm);
  padding: var(--space-sm) var(--space-md);
  padding-bottom: max(var(--space-sm), env(safe-area-inset-bottom));
  border-top: 1px solid var(--color-divider);
  background: var(--color-bg);
}

.chat-input textarea {
  flex: 1;
  min-height: var(--touch);
  max-height: 120px;
  resize: none;
}

.visually-hidden {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0 0 0 0);
  white-space: nowrap;
  border: 0;
}

/* ---------------------------------------------------------------- staff console */

.console-bar {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: space-between;
  gap: var(--space-sm);
  margin-bottom: var(--space-md);
}

.console-bar h1 {
  margin: 0;
}

.console {
  display: grid;
  gap: var(--space-md);
}

.chat-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: var(--space-sm);
}

.chat-list button {
  width: 100%;
  min-height: var(--touch);
  padding: var(--space-sm) 12px;
  border: 1px solid var(--color-divider);
  border-radius: var(--radius-sm);
  background: var(--color-bg);
  color: var(--color-text-primary);
  font: inherit;
  text-align: left;
  cursor: pointer;
}

.chat-list button:hover,
.chat-list li.is-active button {
  border-color: var(--color-primary);
  background: var(--color-surface);
}

.console-panel {
  display: flex;
  flex-direction: column;
  min-height: 70dvh;
  padding: 0;
  overflow: hidden;
}

.customer-details {
  display: grid;
  grid-template-columns: auto 1fr;
  gap: 2px var(--space-md);
  margin: 0;
  padding: var(--space-sm) var(--space-md);
  font-size: 13px;
  border-bottom: 1px solid var(--color-divider);
}

.customer-details dt {
  color: var(--color-text-secondary);
}

.customer-details dd {
  margin: 0;
  overflow-wrap: anywhere;
}

.console-actions {
  display: flex;
  justify-content: flex-end;
  padding: 0 var(--space-md) var(--space-sm);
}

@media (min-width: 900px) {
  .console {
    grid-template-columns: 280px 1fr;
    align-items: start;
  }

  .console-list {
    position: sticky;
    top: calc(var(--nav-height) + var(--space-md));
  }

  .console-panel {
    height: calc(100dvh - var(--nav-height) - 120px);
    min-height: 480px;
  }
}

/* ---------------------------------------------------------------- auth */

.auth-card {
  max-width: 420px;
  margin: var(--space-lg) auto;
}

.auth-card h1 {
  text-align: center;
}

.auth-card h1::before {
  content: "✦";
  display: block;
  margin-bottom: var(--space-sm);
  color: var(--color-accent);
  font-size: 40px;
  line-height: 1;
}

.console-bar p {
  margin: 0;
}

.astro-head {
  display: flex;
  align-items: baseline;
  justify-content: space-between;
  gap: var(--space-sm);
}

.astro-rank {
  flex-shrink: 0;
  padding: 0 8px;
  border-radius: 999px;
  background: var(--color-primary);
  color: var(--color-accent);
  font-size: 12px;
  font-weight: 700;
}

/* ---------------------------------------------------------------- admin panel */

.tabs {
  display: flex;
  gap: var(--space-xs);
  margin-bottom: var(--space-md);
  border-bottom: 2px solid var(--color-divider);
  overflow-x: auto;
}

.tab {
  min-height: var(--touch);
  padding: 0 var(--space-md);
  border: 0;
  border-bottom: 3px solid transparent;
  margin-bottom: -2px;
  background: none;
  color: var(--color-text-secondary);
  font: inherit;
  font-weight: 600;
  white-space: nowrap;
  cursor: pointer;
}

.tab[aria-selected="true"] {
  color: var(--color-primary);
  border-bottom-color: var(--color-accent);
}

.section-bar {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: space-between;
  gap: var(--space-sm);
  margin: var(--space-lg) 0 var(--space-sm);
}

.section-bar h2 {
  margin: 0;
  font-size: 18px;
}

.btn--gold {
  background: var(--color-accent);
  color: var(--color-primary-dark);
}

.btn--gold:hover,
.btn--gold:active {
  background: var(--color-accent-light);
}

.table-wrap {
  padding: 0;
  overflow-x: auto;
}

.data-table {
  width: 100%;
  border-collapse: collapse;
  font-size: 14px;
}

.data-table th,
.data-table td {
  padding: 10px var(--space-md);
  text-align: left;
  vertical-align: middle;
  border-bottom: 1px solid var(--color-divider);
}

.data-table th {
  background: var(--color-surface);
  color: var(--color-text-secondary);
  font-size: 12px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.3px;
}

.data-table tbody tr:last-child td {
  border-bottom: 0;
}

.cell-strong {
  font-weight: 600;
}

.cell-mono {
  font-family: ui-monospace, SFMono-Regular, Menlo, monospace;
  font-size: 13px;
  overflow-wrap: anywhere;
}

.cell-actions {
  display: flex;
  flex-wrap: wrap;
  justify-content: flex-end;
  gap: var(--space-xs);
}

/* On phones each table row becomes a small card with labelled values. */
@media (max-width: 719px) {
  .data-table thead {
    position: absolute;
    width: 1px;
    height: 1px;
    overflow: hidden;
    clip: rect(0 0 0 0);
  }

  .data-table,
  .data-table tbody,
  .data-table tr,
  .data-table td {
    display: block;
  }

  .data-table tr {
    padding: var(--space-sm) 0;
    border-bottom: 1px solid var(--color-divider);
  }

  .data-table tbody tr:last-child {
    border-bottom: 0;
  }

  .data-table td {
    display: flex;
    justify-content: space-between;
    gap: var(--space-md);
    padding: 4px var(--space-md);
    border: 0;
    text-align: right;
  }

  .data-table td[data-label]::before {
    content: attr(data-label);
    color: var(--color-text-secondary);
    font-size: 12px;
    font-weight: 600;
    text-align: left;
  }

  .data-table td.cell-actions {
    justify-content: flex-start;
    padding-top: var(--space-sm);
  }
}

.badge {
  display: inline-block;
  padding: 2px 10px;
  border-radius: 999px;
  font-size: 12px;
  font-weight: 600;
  white-space: nowrap;
}

.badge--on {
  background: #e3f6ea;
  color: #1b6e3d;
}

.badge--idle {
  background: var(--color-surface);
  color: var(--color-text-secondary);
}

.badge--off {
  background: #fdf1ef;
  color: var(--color-danger);
}

.inline-form {
  display: flex;
  flex-wrap: wrap;
  align-items: flex-start;
  gap: var(--space-sm) var(--space-md);
  margin-bottom: var(--space-md);
}

.inline-form .field {
  flex: 1 1 220px;
}

.inline-form .btn {
  margin-top: 22px;
}

.settings-form {
  max-width: 520px;
}

.toggle-group {
  display: inline-flex;
  width: fit-content;
  border: 1px solid var(--color-primary);
  border-radius: var(--radius-sm);
  overflow: hidden;
}

.toggle {
  min-height: var(--touch);
  min-width: 72px;
  border: 0;
  background: var(--color-bg);
  color: var(--color-primary);
  font: inherit;
  font-weight: 600;
  cursor: pointer;
}

.toggle[aria-pressed="true"] {
  background: var(--color-accent);
  color: var(--color-primary-dark);
}

.form-footer {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: var(--space-md);
}

.saved-note {
  color: var(--color-success);
  font-weight: 600;
}

.dialog {
  width: min(560px, calc(100vw - 2 * var(--space-md)));
  max-height: calc(100dvh - 2 * var(--space-md));
  padding: var(--space-md) var(--space-lg) var(--space-lg);
  border: 0;
  border-radius: var(--radius-lg);
  box-shadow: 0 12px 40px rgb(26 26 46 / 30%);
  color: var(--color-text-primary);
}

.dialog::backdrop {
  background: rgb(26 16 80 / 45%);
}

.dialog-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: var(--space-sm);
  margin-bottom: var(--space-sm);
}

.dialog-head h2 {
  margin: 0;
  font-size: 18px;
}

.qr-preview,
.qr-large {
  display: grid;
  justify-items: center;
  gap: var(--space-xs);
  padding: var(--space-md);
  background: var(--color-surface);
  border-radius: var(--radius-md);
}

.qr-preview img,
.qr-large img {
  background: #fff;
  border-radius: var(--radius-sm);
}

.qr-large img {
  width: min(260px, 70vw);
  height: auto;
  aspect-ratio: 1;
}

.qr-large p {
  margin: 0;
  text-align: center;
  overflow-wrap: anywhere;
}

.temp-password {
  padding: var(--space-md);
  background: var(--color-surface);
  border: 1px dashed var(--color-accent);
  border-radius: var(--radius-sm);
  font-family: ui-monospace, SFMono-Regular, Menlo, monospace;
  font-size: 20px;
  text-align: center;
  user-select: all;
  overflow-wrap: anywhere;
}

.history-list {
  display: grid;
  gap: var(--space-sm);
  margin: 0;
  padding: 0;
  list-style: none;
}

.history-list li {
  display: grid;
  gap: 2px;
  padding: var(--space-sm) 0;
  border-bottom: 1px solid var(--color-divider);
  overflow-wrap: anywhere;
}

/* ---------------------------------------------------------------- queue (customer) */

.queue-panel {
  flex: 1;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: var(--space-sm);
  padding: var(--space-xl) var(--space-md);
  text-align: center;
  background: var(--color-surface);
}

.queue-icon {
  color: var(--color-accent);
  font-size: 48px;
  line-height: 1;
}

.queue-title {
  margin: var(--space-sm) 0 0;
  font-size: 18px;
  font-weight: 700;
}

.queue-position {
  margin: 0 0 var(--space-md);
  color: var(--color-text-secondary);
}

.queue-position strong {
  color: var(--color-primary);
  font-size: 20px;
}

/* ---------------------------------------------------------------- staff presence and alerts */

.console-controls {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: var(--space-sm);
}

.presence {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  font-size: 13px;
  font-weight: 600;
}

.presence-dot {
  width: 10px;
  height: 10px;
  border-radius: 50%;
  background: var(--color-success);
}

.presence[data-online="false"] .presence-dot {
  background: #9a96ad;
}

.list-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: var(--space-sm);
  margin-bottom: var(--space-sm);
}

.list-head h2 {
  margin: 0;
}

.counter {
  padding: 2px 10px;
  border-radius: 999px;
  background: var(--color-accent);
  color: var(--color-primary-dark);
  font-size: 12px;
  font-weight: 700;
}

.counter:empty {
  display: none;
}

.counter.is-full {
  background: var(--color-danger);
  color: #fff;
}

.chat-list button {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: var(--space-sm);
}

.new-badge {
  flex-shrink: 0;
  padding: 0 8px;
  border-radius: 999px;
  background: var(--color-accent);
  color: var(--color-primary-dark);
  font-size: 11px;
  font-weight: 700;
  text-transform: uppercase;
}

.caption {
  font-size: 12px;
  color: var(--color-text-secondary);
}

/* ---------------------------------------------------------------- payment request card */

.chat-messages > li.is-card {
  max-width: min(320px, 90%);
  padding: 0;
  background: var(--color-bg);
  color: var(--color-text-primary);
  border: 2px solid var(--color-accent);
  overflow: hidden;
}

.pay-card {
  display: grid;
  justify-items: center;
  gap: var(--space-sm);
  padding: var(--space-md);
  text-align: center;
  white-space: normal;
}

.pay-title {
  font-size: 16px;
  color: var(--color-primary);
}

.pay-card {
  justify-items: stretch;
  text-align: left;
  min-width: min(280px, 100%);
}

.pay-row {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: var(--space-xs) var(--space-sm);
}

.pay-label {
  font-size: 13px;
  color: var(--color-text-secondary);
  min-width: 64px;
}

.pay-value {
  font-size: 15px;
  overflow-wrap: anywhere;
}

.pay-note {
  font-size: 12px;
  color: var(--color-text-secondary);
}

.chat-tools {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: var(--space-sm);
  padding: var(--space-sm) var(--space-md) 0;
  border-top: 1px solid var(--color-divider);
}

.payment-form {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: var(--space-sm);
  flex: 1 1 100%;
}

.payment-form label {
  font-size: 13px;
  font-weight: 500;
}

.payment-form input {
  width: 160px;
  min-height: 36px;
  padding: 6px 10px;
}

.chat-tools + .chat-input {
  border-top: 0;
}

/* ---------------------------------------------------------------- customer history panel (staff) */

.history-panel {
  position: fixed;
  top: var(--nav-height);
  right: 0;
  bottom: 0;
  z-index: 20;
  width: min(360px, 100vw);
  display: flex;
  flex-direction: column;
  gap: var(--space-sm);
  padding: var(--space-md);
  overflow-y: auto;
  background: var(--color-bg);
  border-left: 1px solid var(--color-divider);
  box-shadow: -8px 0 24px rgb(26 26 46 / 12%);
}

.history-search label {
  font-size: 13px;
  font-weight: 500;
}

.history-search-row {
  display: flex;
  gap: var(--space-sm);
  margin-top: var(--space-xs);
}

.history-search-row input {
  flex: 1;
  min-width: 0;
}

.history-body {
  display: grid;
  gap: var(--space-xs);
}

.history-line {
  margin: 0;
  font-size: 14px;
  overflow-wrap: anywhere;
}

.history-chat {
  display: grid;
  gap: var(--space-xs);
  margin-top: var(--space-sm);
  padding: var(--space-sm) 12px;
  background: var(--color-surface);
  border-left: 3px solid var(--color-accent);
  border-radius: var(--radius-sm);
}

.history-details {
  margin: 0;
  padding-left: 18px;
  font-size: 13px;
}

.notice-line {
  margin: var(--space-sm) 0 0;
  padding: var(--space-sm) 12px;
  background: var(--color-surface);
  border-radius: var(--radius-sm);
  font-weight: 600;
}

.history-disclaimer {
  margin-top: auto;
}

/* ---------------------------------------------------------------- language switch */

.site-header {
  justify-content: space-between;
}

.lang-switch {
  display: inline-flex;
  border: 1px solid rgb(255 255 255 / 40%);
  border-radius: 999px;
  overflow: hidden;
}

.lang-switch a {
  display: inline-flex;
  align-items: center;
  min-height: 36px;
  padding: 0 12px;
  color: #fff;
  font-size: 14px;
  font-weight: 600;
  text-decoration: none;
}

.lang-switch a[aria-current="true"] {
  background: var(--color-accent);
  color: var(--color-primary-dark);
}

/* Message time under each chat message (customer chat and staff console). */
.msg-time {
  display: block;
  margin-top: 2px;
  font-size: 11px;
  line-height: 1.2;
  text-align: right;
  white-space: nowrap;
  color: var(--color-text-secondary);
}

.chat-messages > li.is-mine .msg-time {
  color: rgba(255, 255, 255, 0.75);
}

.chat-messages > li.is-card .msg-time {
  padding: 0 var(--space-md) var(--space-sm);
}

.chat-top-actions {
  display: flex;
  align-items: center;
  gap: var(--space-sm);
}

/* Staff console: the customer has chatted before (by phone) or shares a name. */
.returning-badge {
  margin-left: var(--space-xs);
  padding: 1px 6px;
  border-radius: 999px;
  font-size: 11px;
  font-weight: 600;
  white-space: nowrap;
  background: var(--color-accent);
  color: var(--color-primary);
}

.returning-badge--name {
  background: var(--color-bg);
  border: 1px dashed var(--color-accent);
}

.script-load-error {
  position: fixed;
  top: 0;
  left: 0;
  right: 0;
  z-index: 100;
  margin: 0;
  padding: var(--space-sm) var(--space-md);
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: center;
  gap: var(--space-sm);
  background: var(--color-accent);
  color: var(--color-primary);
  font-weight: 600;
}

.script-load-error[hidden] {
  display: none;
}